Topping Courier Inc. is committed to providing services that everyone can use, with dignity and independence, in line with Ontario's Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
Our website and apps
We design our website, customer account and driver app to meet the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. This includes:
- text and controls you can use with a keyboard and a screen reader;
- descriptions for images, maps and signatures;
- enough colour contrast, and information that doesn't depend on colour alone;
- forms that explain mistakes clearly;
- pages that work at large text sizes and on phones;
- respect for "reduce motion" settings: animations stop for people who turn motion off.
Other ways to book and get information
If any part of our website is hard to use, you can book or ask about a delivery by phone at +1 905 975 6362 or by email at info@toppingcourier.ca. We can also provide our documents, invoices and receipts in other formats, such as large print or plain text, on request.
Service animals and support persons
Customers who bring service animals or support persons to our premises are welcome. Our drivers will accept deliveries from and to people with disabilities in the way that works best for them, for example waiting a little longer or handing the item to a support person.
Feedback
Tell us how we can do better: call +1 905 975 6362, email info@toppingcourier.ca, or use our contact form. We answer within 5 business days. We review this statement and our accessibility every year.