For the safety of our drivers, the public and every other delivery, some items can't be sent with Topping Courier. If you're not sure about an item, contact us before you book.
Prohibited: we never carry
- Dangerous goods regulated by the Transportation of Dangerous Goods Act, 1992: explosives, fireworks, flammable liquids and gases (fuel, propane, aerosols in bulk), corrosives, oxidizers, toxic or infectious substances, radioactive material, lithium batteries shipped loose or damaged
- Weapons: firearms, ammunition, replica firearms, and weapons prohibited under the Criminal Code
- Illegal items: illegal drugs, counterfeit goods, stolen property, and anything illegal to possess or transport
- Cannabis and alcohol, unless sent by a licensed seller under a written agreement with us that meets provincial rules
- Cash, coins, gift cards, lottery tickets and negotiable instruments (such as bearer bonds or signed blank cheques)
- Live animals and human remains
- Hazardous or medical waste, including used needles
- Perishable food that needs refrigeration, unless agreed in writing
- Anything leaking, smelling or making noise, or packed so it could harm people or other shipments
Restricted: only with our approval before booking
- Items worth more than the maximum declared value shown at booking
- Jewellery, precious metals, watches, art and antiques
- Medical supplies and laboratory samples (we carry non-dangerous items only, packed to the sender's regulations)
- Prescription medications (pharmacy-to-patient deliveries need a written agreement)
- Fragile items that can't be packed for normal handling
- Single items heavier than the heavy-item limit shown at booking, or larger than the largest size class
If a prohibited item is found
The driver may refuse it at pickup, and we may hold or return it at the sender's cost. Sending prohibited items may lead to account suspension and, where the law requires, a report to the authorities. The sender is responsible for any damage, fines or costs it causes.